1. General Conditions

​

These terms and conditions govern the purchase of products from our online store. By placing an order, you confirm that you have read and agree to the terms and conditions.

 

2. Product and Price Information

​

• Products: The products sold in our online store are described as accurately as possible. If there are any errors in the product descriptions, they are unintentional, and we strive to correct them promptly.

• Prices: All prices are listed in euros and include VAT. Prices may change without notice, but the price valid at the time of placing the order will apply.

 

3. Placing an Order

​

• Order Process: To place an order, select the desired products and add them to the shopping cart. Follow the checkout instructions, enter the necessary information, and confirm the order.

• Order Confirmation: After placing your order, a confirmation will be sent to your email address. The order is considered accepted once you have received this confirmation.

 

4. Payment

​

• Payment Methods: We accept various payment methods, including credit cards, bank transfers, and payment service providers (such as PayPal). All payments must be completed before the product is shipped.

• Security: All payment transactions are encrypted and secure. We do not store your payment information.

 

5. Delivery

​

• Delivery Methods: We offer various delivery methods, including courier service and parcel lockers. The availability of delivery options depends on your location.

• Delivery Time: Delivery time depends on your location and the selected delivery method. Products are usually shipped within 1–3 business days after payment is received.

• Delivery Costs: Delivery costs are added to the order price and are displayed at checkout before order confirmation.

 

6. Returns and Cancellations

​

• Right of Withdrawal: You have the right to return a product within 14 days of receiving it. The returned product must be unused and in its original packaging.

• Return Process: If you wish to return a product, please contact us by email to receive detailed instructions. Return costs are covered by the customer, except in cases where the product is defective or was sent by mistake.

• Refunds: Refunds for returned products will be issued to the same payment method used for the purchase within 14 days of receiving and inspecting the returned item.

 

7. Claims and Complaints

​

If the product is defective or does not match the description, you have the right to file a complaint. Please contact us as soon as possible, and we will resolve the issue according to applicable laws.

 

8. Liability

​

Our liability for products is limited to the purchase price of the product. We are not liable for indirect damages, including lost profits or data loss.

 

9. Privacy

​

We handle your personal data in accordance with our privacy policy, which is available on our website. Your data is used solely for order processing and service provision.

 

10. Governing Law and Dispute Resolution

​

These terms and conditions are governed by the laws of the Republic of Estonia. Any disputes arising from these terms will be resolved in accordance with the laws of the Republic of Estonia.

 

11. Contact Information

​

If you have any questions or need assistance, please contact us:

Email address: carpartsshop.ee@gmail.com
 

These terms and conditions are effective from 29/08/2024.